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Reviews

New Era Plumbing strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 678-573-2004.

"Great service! We absolutely will be returning with any other plumbing issues."

Nick P. was very nice, professional, and knowledgeable. He assessed the issue, told us our solution, and fixed the problem all within 2 hours. Great service! We absolutely will be returning with any other plumbing issues. Thank you, Nick!

Paige T.
      "Great service! We absolutely will be returning with any other plumbing issues."

      Nick P. was very nice, professional, and knowledgeable. He assessed the issue, told us our solution, and fixed the problem all within 2 hours. Great service! We absolutely will be returning with any other plumbing issues. Thank you, Nick!

      Paige T.
      "The workers answered all my questions and were respectful and kind."

      New Era Plumbing replaced our sewage ejection pump and upsizedĀ our basin. They were on time, professional, and got the job done. The boss came by to ensure the work was done well and tested the installed equipment before they cleaned up. The workers answered all my questions and were respectful and kind. The labor is under warranty for a year.

      Christina D.
      "I could not be happier that my plumbing is now fixed. Everyone was very professional!"

      I had a bad experience with another plumbing company so I submitted an online request to New Era, and Suzanne called me back quickly. BJ came out the same day to look at my main sewer line that was backed up. He explained my options and on Saturday, Oct 8 they arrived earlier than scheduled, showed me the issues, and repaired/replaced the pipes. I could not be happier that my plumbing is now fixed. Everyone was very professional. Thank you New Era team.

      Jaida
      "I highly recommend New Era Plumbing! Michael was so friendly and respectful."

      I highly recommend New Era Plumbing! Michael was so friendly and respectful. He discussed everything with me and asked me questions to determine the problem rather than coming in and just deciding that he knew what to do. He was hilarious and my kids thought he was so cool because he plays Pokémon Go. Scheduling was a BREEZE, and they were more than willing to work with my schedule. I can’t say enough good things! Call them! You won’t regret it!

      Amy C.
      "We will not hesitate one second to request him for our all of our future plumbing needs."

      Bobby from New Era Plumbing took excellent care of us! He arrived promptly, had a very professional demeanor, and was immediately able to diagnose our plumbing issues. He came prepared, repaired everything within the same trip, and with the warranties, the company offered, built up our confidence so we felt our money was well spent. We will not hesitate one second to request him for our all of our future plumbing needs. Thank you so much!

      Michelle T.
      "Adequately and very articulately explained everything in detail"

      The service repair man, Jacob was on time and extremely knowledgeable of the issues related to the mechanics of the system which was causing the faucet to malfunction. Adequately and very articulately explained everything in detail. Very pleased with his overall performance and would recommend him in a heartbeat. Definitely five stars

      Muhammad A.
      "I can’t think of them enough for their professionalism and the quality of work that they performed at my home and I recommend them to anyone who has need of plumbing service."

      I only do surveys on a particular business when I believe that the business did excellent work. BJ, his coworker, and the entire New Era Plumbing team were fantastic from the time that I placed my car for an estimate until they completed the job. I can’t think of them enough for their professionalism and the quality of work that they performed at my home and I recommend them to anyone who has need of plumbing service. I have their number saved on speed dial just in case anything comes up and this is the business that I will be using to handle all of my needs going forward. Thank you for a job well done.

      Matthew J.
      "The entire crew was so professional and the work was so quiet as they worked inside my home."

      I highly recommend New Era Plumbing. Bobby J headed up the demolition of the existing pipes and the final reconfiguration of the installation. Michael C led the crew for the water heater installation. The entire crew was so professional and the work was so quiet as they worked inside my home. The scheduling technology is on point, and they really do go beyond the call. During the initial inspection with Michael C, I knew I had the right company. He is really good and a straight shooter on what needs to happen. Also, Bobby J pointed out an item that was crucial in my sink installation by others and I had it corrected. These corrective items over time would have been an issue for my sink. The price was competitive and fair. So if you need a good plumbing company with a good crew, I believe New Era would be a good choice.

      L.R.
      "I called New Era Plumbing for an estimate to install a new tankless water heater and they were very responsive."

      I called New Era Plumbing for an estimate to install a new tankless water heater. They were very responsive. The technician, BJ, and his partner showed up promptly at 8 AM the next day. He walked the job, listened to what I had in mind, and made suggestions/recommendations. BJ was very knowledgeable and professional. He was able to provide a quote within minutes of inspecting the Job.

      Sharon C
      "He was able to answer all my questions, get the job done in two hours, and was very kind."


      Nick showed up right on time and evaluated all my plumbing issues. He was professional and very respectful. Fixed my shower & sinks, then replaced my garbage disposal for a good enough price. He was able to answer all my questions, get the job done in two hours, and was very kind.

      David S
      "They were very understanding and so gracious to come out right away to help!"

      I highly recommend New Era! The experience I had with them was outstanding! The initial phone call with Sierra gave me comfort in knowing I chose the correct company to help with my plumbing needs. They were very understanding and so gracious to come out right away to help! Mike and his helped Eduardo were very informative and helped solve the issue and answered all of my questions! I will definitely be using them again!

      Kelsie H.
      "Hands down on time, reasonable prices, and OUTSTANDING SERVICE!"

      THIS IS A MUST-READ: Fernando, thank you soooooo much. When I was looking for plumbers I had 3 previous quotes that didn't amount to the money that I saved with New Era Plumbing. But you know that usually good prices come with bad service or good service comes with high prices. What pushed me over the edge was NOT JUST the unbeatable price but the service was Grade A+. My Plumber, and notice that I said "MY" Plumber because I was extremely pleased with his knowledge and his way of breaking things down for me to understand. Fernando, you were phenomenal!!! I will forever be a client of New Eras and Fernando as "my" plumber! Hands down on time, reasonable prices, and OUTSTANDING SERVICE!

      Ronisha P.
      "You get what you pay for. I will use them again."

      From the first contact with the lady on the phone, I was glad I called. The lady adjusted things to get me taken care of in the morning as I had to get to work. The technicians showed up and were quick and efficient with quality work. The price was a little more than I anticipated but with the quality of the people and work it was worth it. You get what you pay for. I will use them again.

      Wesley W.
      "

      We would highly recommend them to friends, family, and anyone else in need!

      "

      New Era Plumbing has been the most outstanding plumbing service we have ever received. Our plumber was kind, friendly, efficient, helpful, and even great with our dogs. He made sure to explain everything to us and his service was cost-effective, fast, courteous, and definitely solved a major plumbing issue! We definitely will call them again in the future. They are literally the best plumbing experience we have had! We would highly recommend them to friends, family, and anyone else in need!

      Tomakia W.
      "I will be calling New Era next time I need plumbing work for sure."

      We had a broken shower faucet due to my son falling in the shower(he was not hurt) causing the pipe to be ripped out of the wall. I called at 9:30 am, I was told someone would be there between 12-3 which was great. Jamie the tech showed up at 11:30 am, he was professional, and quick and even suggested we put in an access panel so that if in the future we need access again we wouldn’t have to damage the sheetrock. As a homeowner it’s always scary calling someone new to work on your home, I’ve had some really bad experiences over the years but I will be calling New Era next time I need plumbing work for sure. Thanks, Jamie and New Era!

      Chris K.
      "If you want good, quality, friendly service TRUST ME on my review! Good luck!"

      I generally do not enjoy having to research home repairs, however, I am very pleased I went with New Era Plumbing. They were very professional and courteous during the entire visit! I had an issue with my downstairs bathroom toilet and my master bathroom sink. They were very detailed oriented during the process by explaining everything they were doing to get resolutions to the issues. It didn't take as long as I anticipated either. It was worth every penny... If you want good, quality, friendly service TRUST ME on my review! Good luck!

      Kim M.
      "They came out and gave me different tank options at reasonable prices"

      My water tank was cracked and leaking. After numerous quotes from different companies, I decided to try New Era Plumbing. They came out and gave me different tank options at reasonable prices. They had me up and running with zero issues. Very professional and arrived before our set appointment time. I definitely would recommend them.

      Tryniquia S.
      "I called and they came out the same day and fixed my ongoing problem"

      New Era Plumbing is nice, fast & pocket friendly. I’ve used other companies in the past and it seemed like I was always calling them back because the issue wasn’t resolved ... it wasn’t Until someone recommended me to New Era Plumbing. I called and they came out the same day and fixed my ongoing problem, it’s been a few months now and I’ve had no problems. Such great service is professional and does not leave a mess for you to clean. I will most definitely recommend this company to anyone having plumbing issues. THANK YOU NEW ERA PLUMBING!!!

      Lisha W.
      "The two service techs that came out (Bobby & Carlos) were highly professional."

      The two service techs that came out (Bobby & Carlos) were highly professional. After replacing a leaking toilet, faucet & valves... the work area was left exceptionally clean. They also made sure I checked everything in their presence before leaving. They were personable, yet remained professional and represented the company very well. Should I need further service, I would definitely use them again and request the same techs.

      Robyn H.
      "When I called they arrived very swiftly asked me the problem and were able in no time to unclog my bathroom sink and give me tips on how to keep my drain clear."

      I had to call New Era Plumbing to unclog my bathroom sink which was clogged with hair and God knows what else. I was very impressed with this company as I was very upset and trying to get my sink unclogged asap. When I called they arrived very swiftly asked me the problem and were able in no time to unclog my bathroom sink and give me tips on how to keep my drain clear. I was very impressed with this company not only did they come quickly called they were very affordable and helpful and courteous. Their customer service is unmatched. I would definitely recommend this company for your plumbing needs!

      Erica J.