Douglasville Sump Pump Services

Offering Repair and Installation

Sump pumps are a great tool for re-routing water from your home’s lowest point and to protect your home from basement flooding. Homeowners get the most benefits from sump pumps during heavy downpours and to minimize flooding in a basement or lower level when a plumbing problem pops up. As wonderful as sump pumps are, if it stops working, you lose all the protection it offers.

We can’t stress enough how important it is to figure out why your sump pump isn’t working right away. You want to get the necessary plumbing repairs done before the next rainstorm to make sure your home’s not seriously damaged.

For sump pump services, call New Era Plumbing at, the top local plumbing company in Douglasville, GA, and the surrounding areas at (678) 573-2004 or contact us online! Our specialists can help you schedule an estimate.

How Sump Pumps Work

The sump pump turns on when the float switch is triggered. The switch turns off when water reaches pre-set levels, and the pump removes the water. The water is rerouted to an outdoor area through a pipe that extends from the side of the house. It can also be rerouted into a storm drain.

One of the best ways to make sure your home’s sump pump is working is to have a plumber in Douglasville, GA, or nearby areas install a battery-powered water-level alarm. If the pump starts to overflow or stops working, the alarm sounds. Call for plumbing repairs right away if this happens.

Types of Sump Pumps

The sump pump is a very simple device. Homeowners have 2 types to choose from. They include pedestal and submersible.

The difference between the 2 pipes are as follows:

  • Pedestal: Installed above the sump pit. A pedestal pump’s mounting is convenient for periodic testing and plumbing maintenance.
  • Submersible: This is a pump that’s out of sight and is installed inside the sump pit.

Regardless of which pump you choose, it will be hardwired to your home, but can also be plugged into an outlet. It’s important to note that sump pumps should also have a smaller battery back-up pump installed to continue pumping water should the electricity go out or the pump fails because of damage. One of our plumbers can help you decide the best sump pump for your home and how to back up the pump properly.

Common Sump Pump Problems

To avoid emergency plumbing problems, our plumbing company suggests you have your sump pump checked professionally once a year.

These checks make sure the pump works well and detects the following common problems that require plumbing repair:

  • Poor installation
  • Broken parts
  • Pump that runs nonstop
  • Clogged pumps
  • Overflowing basin
  • Stuck switch

Call Us for Sump Pump Installation

Work with a licensed plumber in Douglasville, GA, and nearby areas to install a sump pump or any other service that you need. Even if it involves emergency plumbing services, New Era Plumbing will be ready. We offer sump pump plumbing maintenance, repair, and installation. Our team of licensed plumbers will guide you to find the right replacement or make the proper repairs to keep your pump working well 24 hours a day, 7 days a week, and during the most torrential downpours. We also provide drain cleaning, water heater repair, and other solutions.

You can schedule an appointment in:

Call New Era Plumbing today at (678) 573-2004 to learn more about our sump pump services. You May also fill out our online form.

Call Today or Book Online

If you’re ever faced with a plumbing emergency in the middle of the night, don’t worry! We are always available to help! You can reach one of our specialists 24 hours per day, 7 days per week. We are devoted to providing the very best customer service in the area.

4847 Industrial Access Rd Suite 109
Douglasville, GA 30134
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Why Choose Our Team?

    I had a bad experience with another plumbing company so I submitted an online request to New Era, and Suzanne called me back quickly. BJ came out the same day to look at my main sewer line that was backed up. He explained my options and on Saturday, Oct 8 they arrived earlier than scheduled, showed me the issues, and repaired/replaced the pipes. I could not be happier that my plumbing is now fixed. Everyone was very professional. Thank you New Era team.


    New Era Plumbing is nice, fast & pocket friendly. I’ve used other companies in the past and it seemed like I was always calling them back because the issue wasn’t resolved ... it wasn’t Until someone recommended me to New Era Plumbing. I called and they came out the same day and fixed my ongoing problem, it’s been a few months now and I’ve had no problems. Such great service is professional and does not leave a mess for you to clean. I will most definitely recommend this company to anyone having plumbing issues. THANK YOU NEW ERA PLUMBING!!!

    Lisha W.

    I highly recommend New Era Plumbing! Michael was so friendly and respectful. He discussed everything with me and asked me questions to determine the problem rather than coming in and just deciding that he knew what to do. He was hilarious and my kids thought he was so cool because he plays Pokémon Go. Scheduling was a BREEZE, and they were more than willing to work with my schedule. I can’t say enough good things! Call them! You won’t regret it!

    Amy C.

    New Era Plumbing has been the most outstanding plumbing service we have ever received. Our plumber was kind, friendly, efficient, helpful, and even great with our dogs. He made sure to explain everything to us and his service was cost-effective, fast, courteous, and definitely solved a major plumbing issue! We definitely will call them again in the future. They are literally the best plumbing experience we have had! We would highly recommend them to friends, family, and anyone else in need!

    Tomakia W.

    We had a broken shower faucet due to my son falling in the shower(he was not hurt) causing the pipe to be ripped out of the wall. I called at 9:30 am, I was told someone would be there between 12-3 which was great. Jamie the tech showed up at 11:30 am, he was professional, and quick and even suggested we put in an access panel so that if in the future we need access again we wouldn’t have to damage the sheetrock. As a homeowner it’s always scary calling someone new to work on your home, I’ve had some really bad experiences over the years but I will be calling New Era next time I need plumbing work for sure. Thanks, Jamie and New Era!

    Chris K.

    Nick showed up right on time and evaluated all my plumbing issues. He was professional and very respectful. Fixed my shower & sinks, then replaced my garbage disposal for a good enough price. He was able to answer all my questions, get the job done in two hours, and was very kind.

    David S

    The two service techs that came out (Bobby & Carlos) were highly professional. After replacing a leaking toilet, faucet & valves... the work area was left exceptionally clean. They also made sure I checked everything in their presence before leaving. They were personable, yet remained professional and represented the company very well. Should I need further service, I would definitely use them again and request the same techs.

    Robyn H.

    I generally do not enjoy having to research home repairs, however, I am very pleased I went with New Era Plumbing. They were very professional and courteous during the entire visit! I had an issue with my downstairs bathroom toilet and my master bathroom sink. They were very detailed oriented during the process by explaining everything they were doing to get resolutions to the issues. It didn't take as long as I anticipated either. It was worth every penny... If you want good, quality, friendly service TRUST ME on my review! Good luck!

    Kim M.

    I called New Era Plumbing for an estimate to install a new tankless water heater. They were very responsive. The technician, BJ, and his partner showed up promptly at 8 AM the next day. He walked the job, listened to what I had in mind, and made suggestions/recommendations. BJ was very knowledgeable and professional. He was able to provide a quote within minutes of inspecting the Job.

    Sharon C